Terms and copyright

1. Who this is between

This agreement is between you and Rashid Alnaqbi General Trading, Abu Dhabi, the maker of Moraqib. Installing, opening or continuing to use Moraqib means you accept these terms; if you do not agree with them, do not install or use Moraqib. By accepting them you confirm that you are an adult, that you teach or work on a school's staff, and that you are entitled to keep the records you keep in Moraqib.

2. Who Moraqib is for

Moraqib is made for teachers, to keep the records of their own teaching. Pupils and parents do not have Moraqib accounts and do not enter records into it. Classroom records are entered by the teacher; some facts may be worked out by Moraqib, on your computer, from records the teacher entered, as clause 11 explains. Do not give a pupil access to Moraqib.

3. What you may do

You may install Moraqib on any computer you own or use for your own teaching. One licence key is for one teacher, and works on one of your computers at a time. Removing the key from that computer frees it for another. If you teach from two computers, you may ask Rashid Alnaqbi General Trading to allow a second. A key that lasts longer than 30 days must reach Moraqib's licence server at least once every 30 days; if it cannot, the paid features pause until it does, and nothing you have recorded is affected.

4. What you may not do

Do not share, sell or publish your licence key. Do not sell copies of Moraqib or publish a changed copy. Do not take the app apart, change it or get around its licence check.

5. Information about your pupils

Moraqib holds information about your pupils because you record it. You decide what to record, and you are responsible for its accuracy. Before you record it, make sure your school or employer permits you to use Moraqib, to hold pupil information in it and, if you switch one on, to use an optional AI feature that sends text outside this computer; by using Moraqib you confirm that it does. Record only what your teaching needs. You are responsible for your computer, your PIN, your recovery key and your backups, and for anyone who uses your copy of Moraqib. Rashid Alnaqbi General Trading does not receive your local classroom database, or your classroom records, merely because you use Moraqib; the optional AI features send only what clause 9 and the privacy policy on Moraqib's website describe. Accepting these terms does not remove any duty the law places on Rashid Alnaqbi General Trading.

6. Your data is yours

Everything you enter - pupils, marks, notes, registers - stays on your own computer, in a folder the Help menu shows you, and leaves it only as clause 8 and clause 9 describe or when you export, copy or send it yourself. Moraqib also derives facts from those records — such as a run of absence or a change in average between terms — and the ones you choose to keep are stored in the same file, on the same computer. Rashid Alnaqbi General Trading never receives it, never stores it, and cannot read it. Text you send to an optional AI feature yourself - a lesson request, or a comment you ask it to reword - is different: clause 9 says where it goes. You may export or delete all of it at any time. Uninstalling Moraqib leaves that folder and its backups in place, so a reinstall finds your work again; delete the folder yourself to remove everything.

7. How your data file is protected

The PIN controls who can open Moraqib; it is not the key that encrypts your data. Once you complete the one-time protection setup, Moraqib keeps your classroom database in an encrypted file on this computer, and a new installation will not store any class or pupil until that setup is done. If you already had an unencrypted database, Moraqib moves it into the encrypted format. A random key encrypts the file, and the everyday copy of that key is protected by the computer's own system - Windows on a PC, the Keychain on a Mac - for this computer and your signed-in account, so the app can open the file for you. Moraqib also gives you a separate recovery key to keep somewhere safe. Rashid Alnaqbi General Trading never receives or stores your recovery key and cannot open your file for you. If you lose both this computer's access to the key and your recovery key, the encrypted data cannot be recovered. For a further layer, protect the computer itself with an account password and with BitLocker on Windows or FileVault on a Mac.

8. What leaves your computer

Nothing about a pupil leaves your computer on its own; what an AI feature sends when you ask it to is set out in the next clause. Two requests go out on their own, and a third while usage counts are switched on. When Moraqib is online it asks GitHub, where its releases are published, whether a newer version exists; that request carries nothing about you or your records, and an update is installed only when you choose. If you have added a licence key, Moraqib sends the key and a random ID for this computer to a server run by Rashid Alnaqbi General Trading on Cloudflare, so one key cannot be shared across many computers. The key carries the name it was issued to and an order number, and the server keeps that computer's ID beside the order number until you remove the key from that computer or move it to another one; if the key has ever been moved, the server also keeps the date of the last move. While "Share usage counts with Moraqib" is switched on in Settings, Moraqib also sends usage counts to a server run by Rashid Alnaqbi General Trading on Cloudflare: which screens and tools are used and when, how long Moraqib stays open, which AI feature and which AI model were used and the size and cost of each AI request, the kind of any error, the app version, whether the computer is a Windows PC or a Mac, and a random ID made on this computer. They never include a name, a mark, a note or anything typed. It also says whether this is Moraqib or Moraqib Dev. It is on unless you switch it off in Settings; switching it off stops it and deletes what had not yet been sent. Like any website, these servers see your computer's internet address. GitHub and Cloudflare run their servers outside the UAE, including in the United States, and so does Anthropic, the AI service in the next clause. For any message Moraqib prepares for a parent, about attendance, progress or anything else, choosing WhatsApp opens it with the message text inside the link, so WhatsApp receives that text when it opens, before you press send; the pupil's first name is in it only in Full Name Mode. Moraqib itself makes no request for it and stores no phone numbers.

9. AI drafts, only if you switch them on

Moraqib has three optional AI features: a draft of the week's lesson plan, filling in the empty boxes of a plan you have started, and a clearer wording for a comment that is already written. All three are off until you switch them on, all three can be switched off again in Settings, and all three need Moraqib Pro. A draft of the week sends the subject, the grade, the week's title, the learning objectives, what this week covers, the options you ticked, last week's activity columns and ticks, and your request. To fill the blanks, Moraqib sends the subject, the grade, the week's title, the learning objectives, what this week covers and the options you ticked, with the printed name of each box to be filled; what you have written in the other boxes is not sent. It can also tick the option lists the form offers. If you ask it to redo boxes you have already written, it replaces them with new drafts rather than rewording yours, and the Undo offered straight after puts them back. The screen that switches them on tells you what they do and what they send, and "How Moraqib AI works", opened from that screen and from Settings, sets it out in full. Except for the starters described below, Moraqib never takes a pupil's mark, label, attendance or support plan from your register for any of them, and never sends the register itself. A comment is sent as it stands in its box: an average, an absence count, a support sentence or an observation that a Moraqib comment starter put there, and that you left in, is sent with the rest. When you use "Write comments for the whole class", Moraqib itself puts a starter in the empty box of each pupil who has something recorded - an average, absence counts, a support sentence and your observations - and sends it for rewording before you have read it; "Put everything back" undoes this while the page is open, and every comment stays a draft until you approve it. Before a comment is sent, the pupil's recorded English name, recorded Arabic name and code are replaced on your own computer, and the recorded name of a classmate in the same class named in it is replaced too; recorded names of that class are also removed from every lesson box you typed into that can be sent - the week's title, the learning objectives, what this week covers, last week's activity columns and the request box. If the words in that box came from a file on your computer, the file itself is not sent; only the words left in the box are, through the same removal. A name Moraqib has not recorded for that class - a nickname, a sibling, a misspelling, a pupil in another class - cannot be recognised and is not removed, and neither is a middle name written on its own, such as a father's name; so do not type one. The request goes to a server run by Rashid Alnaqbi General Trading on Cloudflare, which passes it to Anthropic's Claude API and is written and configured to keep neither the request nor the answer, with its logging switched off. Anthropic handles it under its own commercial terms, outside the UAE, and may keep the request and the answer for up to 30 days; Moraqib has no zero-retention agreement with Anthropic. The request carries your licence key, which holds the name it was issued to, and this computer's ID, so that the server can check the licence and count the month's use; the server keeps only how much of the month's AI use the licence has used, and passes neither on. Anthropic never receives your licence key or this computer's ID, and Moraqib adds neither your name nor a pupil's name or code to the text it passes on; a name that is in the text itself and is not recognised by the removal above is sent with it. So that one licence cannot be used at a scale no teacher works at, each licence includes an amount of AI use each month, shown in Settings with how much of it is used, which starts again on the 1st; it is not a balance you buy or spend. Nothing an AI writes is approved, printed or sent anywhere by Moraqib. A draft and a filled-in box wait for you; when you ask it to improve a whole class of comments at once it writes them as drafts, which "Put my words back" undoes until you leave that page, and each one still waits for you to approve it.

10. Your judgment, not the app's

Everything Moraqib produces is a draft for you to check, such as reports, report cards, letters, certificates, groups, seating arrangements, cover packs, weekly reviews, spreadsheets, drafted plans, comment starters, drafted comments, comments worded by AI, messages for parents and reminders on the dashboard. Each is built from your records, so a wrong or missing record gives a wrong document. Read each one before you print it, hand it over or send it; whether to do so is your decision alone. These are suggestions to read, change or discard, not decisions. You remain responsible for every mark, attendance entry, comment, support plan and report you keep or hand to a parent, a colleague or your school, and for checking anything drafted before you rely on it. Moraqib does not replace your professional judgment or your school's procedures.

11. Facts Moraqib works out

Moraqib can work out short facts from what you have recorded, such as a run of absence or a change in average between terms, and offer them to you. Each one says which records it was read from. A fact becomes evidence only if you choose to keep it. If you turn one down, Moraqib records that decision, with the fact it was about, so that it does not offer the same one again. A kept fact stays apart from your own observations, under its own heading on screen, marked as worked out by Moraqib and not written by you; where Moraqib-derived evidence is included in a printout, it appears under its own separate heading. If the records behind a kept fact change, Moraqib flags it rather than rewriting it. These facts are arithmetic from your records, not judgments about a pupil. Moraqib does not send them to an AI feature, and clause 10 applies to them as to any other suggestion.

12. Free and paid

Recording your pupils, marks, attendance and notes, reading, backing up and deleting what you have recorded, and exporting all of it in one file, are always available without paying, and no paid feature ever locks you out of what you have recorded. Which tools are free and which need Moraqib Pro is shown in the app, and may change; a free allowance, such as a number of free reports, may be changed or withdrawn, and a change applies only from then on. The optional AI features in clause 9 are part of Moraqib Pro. Moraqib Pro is a monthly or a yearly subscription. It renews automatically each month or year until you cancel. You can cancel at any time from the link Stripe provides for managing or cancelling a subscription, or by writing to the address on Moraqib's website. Cancelling stops the next renewal; Pro keeps working until the end of the period already paid for, after which the key may be switched off. The refund policy on Moraqib's website says when a payment is refunded. Payments are taken by Stripe: your card number is entered on Stripe's own page and is never held by Rashid Alnaqbi General Trading. If a key expires or is switched off, every pupil, mark and note you have saved remains yours and remains readable.

13. Backups are your responsibility

Moraqib makes encrypted backups on your device, and can save an encrypted portable copy (.mqb) to keep elsewhere. Restoring one of these on another computer needs your recovery key, so keep that key safe and separate from your backups. "Export everything (JSON)" saves a full copy, with names, in one plain file that is not encrypted and can be restored without the recovery key; protect it as carefully as the computer itself. Keeping an extra copy somewhere else is your responsibility. If you lose both your computers and your recovery key, the data cannot be recovered, and Rashid Alnaqbi General Trading cannot recover it for you.

14. Not the official record

Moraqib is a teacher's tool, not your school's official record. Keep whatever records your school requires. Nothing Moraqib produces is an official document of your school, of any education authority or of any government body, and Moraqib is not affiliated with or approved by any of them. Reminders, such as the steps of the attendance letters, are aids: your school's rules and the authorities' own rules decide what is required. Moraqib gives no legal, regulatory or professional advice.

15. Messages to parents

Moraqib can prepare a message for a parent, such as about attendance or progress. It prepares the text only: you choose who receives it, and you send it yourself, through WhatsApp or by copying it. To the extent the law of the United Arab Emirates allows, Rashid Alnaqbi General Trading is not responsible for a message sent to the wrong person, for what a message says once you have sent it, or for what WhatsApp does. WhatsApp is a separate service under its own terms; clause 8 says what reaches it.

16. Updates

Updates may add, change or remove features. Moraqib tells you when one is available and installs it only when you choose to.

17. Switching a key off

Rashid Alnaqbi General Trading may switch off a licence key if these terms are broken, if the key is shared, published or resold, if a payment for it is reversed or disputed, or if Moraqib is used to harm others. To the extent the law of the United Arab Emirates allows, no refund is due when a key is switched off for one of these reasons. Your data stays yours and stays readable.

18. No warranty

To the extent the law of the United Arab Emirates allows, Moraqib is provided as it is. Rashid Alnaqbi General Trading does not promise that it is free of faults or that it will always be available.

19. Limits of liability

To the extent the law of the United Arab Emirates allows, Rashid Alnaqbi General Trading is not liable for lost data, lost time, lost income, loss of reputation, a penalty or a decision by an employer or a school, a claim by a parent or a pupil arising from what you recorded, printed or sent, or any other indirect or consequential loss. To the same extent, its total liability for all claims is limited to the greater of what you paid for Moraqib in the twelve months before the claim arose and one hundred UAE dirhams. Nothing in these terms limits a liability that the law does not allow to be limited.

20. Claims that come from your use

To the extent the law of the United Arab Emirates allows, if a claim is brought against Rashid Alnaqbi General Trading because of what you recorded, printed, sent or shared, or because you used Moraqib without your school's permission or against these terms, you bear that claim and its reasonable costs, unless the claim results from a fault of Rashid Alnaqbi General Trading.

21. Things outside anyone's control

To the extent the law of the United Arab Emirates allows, Rashid Alnaqbi General Trading is not responsible for a delay or failure caused by something outside its reasonable control, such as a power or internet failure, or an outage at a service Moraqib connects to (currently GitHub, Cloudflare and Anthropic). Your local classroom records stay stored on your computer during such an outage, while connected functions such as licence checks, updates and AI requests may be unavailable.

22. Other companies' services

Some of what Moraqib does relies on services run by other companies: GitHub, where its releases are published; Cloudflare, where its servers run; Anthropic, for the optional AI features; Stripe, which takes payments; and WhatsApp, when you choose to open a message in it. Each is a separate service under its own terms. To the extent the law of the United Arab Emirates allows, Rashid Alnaqbi General Trading is not responsible for their outages, their changes or their acts.

23. Ownership

Moraqib, its name, its design and its code belong to Rashid Alnaqbi General Trading. A licence key gives a personal right to use the app while it is valid; it transfers ownership of no part of it.

24. Passing these terms on

Your licence is yours alone; it cannot be passed to someone else. Rashid Alnaqbi General Trading may pass the Moraqib business, and these terms with it, to another business, as the law allows; your rights under these terms go with it unchanged. Any transfer that involves personal data remains subject to the privacy policy and to applicable law.

25. Changes

The current terms are the ones shown in your copy of Moraqib, under Settings, in "Terms and copyright". Updated terms come with an update of Moraqib; after you install one, Moraqib shows a notice when you next use it, and continuing to use Moraqib after that means you accept the updated terms. If you do not accept them, stop using Moraqib and cancel; the refund policy says what is refunded. For a period you have already paid for, a change to these terms that would reduce what you paid for takes effect only at your next renewal.

26. How these terms are read

These terms, the privacy policy and the refund policy on Moraqib's website, with the price and period shown on Stripe's page when you pay, are the whole agreement between you and Rashid Alnaqbi General Trading about Moraqib. Explanations shown in the app, such as "How Moraqib AI works", describe how Moraqib works and do not change these terms. Any UAE law that cannot be set aside by agreement applies first. If these documents conflict, the privacy policy prevails on how personal data is handled, the refund policy on when a payment is refunded, except that clause 17 decides whether a refund is due when a key is switched off, and these terms on everything else. These terms and both policies are published in Arabic and in English; if the two texts of any of them differ, the Arabic text governs. If a court decides that part of these terms cannot apply, only that part falls away; the rest still applies. If either of us does not act at once when a term is broken, that does not give up the right to act later.

27. Law

These terms follow the laws of the United Arab Emirates. The courts of the Emirate of Abu Dhabi, other than the Abu Dhabi Global Market Courts, alone have jurisdiction over any dispute.